Got a question? Then we probably have the answer listed here. Read up, if we can’t answer it here, then hit “contact us” in the upper menu.
What are the delivery charges for orders from the Online Shop?
Depends on the size and weight of the object. Digital Dollz mainly sell intangible objects but tangible items like posters and magazines will have a charge added depending on the location. The charges will show in the product page and before you pay.
Which payment methods are accepted in the Online Shop?
As of right now PayPal is the only option we're accepting.
How long will delivery take?
Tangible items will be shipped within two business days. Digital items will be available immediately after payment
How secure is shopping in the Online Shop? Is my data protected?
Your data is protected through our site using a SSL certificate (https:), just like Amazon or Ebay. We don't see any of your personal information.
What exactly happens after ordering?
Digital items will be made available for download immediately from DigitalDollz.com. Physical items will take two business days to be shipped after verification of your payment. After that you will return to the shop for further browsing.
Do I receive an invoice for my order?
Yes, an invoice page will show immediately after purchase. Please print the page for future references.